The Ethics Line is a service provided by a third party, EthicsGlobal which specializes in complaint management. This service allows any Volaris employee to raise a complaint in an easy, secure and confidential manner. It has been designed to be able to remain anonymous or to allow the user to provide personal information
In all cases, you should have readily available all the information related to the case that you want to raise. This information should be sufficient to allow you to respond to the Who, When, Where and How of the case.
Toll free number 1 888 303 8442 y Chat:
Mobile application
Download the EthicsGlobal app
By using the tracking folio provided when submitting your complaint, the person can call the line at any time, or enter it in the Complaint system to: